PAMELA FRANCES SPAULDING

p@pamspaulding.com

go to chronological resume

                                                                                                                 

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RELEVANT EMPLOYMENT HISTORY

 

Duke University Press, Durham, NC, July 1993 – Present

  • Information Technology Manager (July 2000-present): Department manager and part of senior management team.
  • Information Systems Specialist (July 1996-July 2000): Database specialist and desktop support.
  • Production Coordinator (September 1993 - July 1996): tracked editorial and graphic production of five journals from manuscript to printed product.

 

Africa News Service, Durham, NC, September 1990-August 1993

  • Production Coordinator: supervised and executed graphic production of Africa News, a biweekly newspaper; responsible for composition, coding and uploading of electronic files for Africa News Online

 

Forest History Society, Durham, NC, July 1989-March 1990

  • Communications Coordinator: responsible for database reorganization and office management; handled communications between editorial office and authors, board members and subscribers of The Journal of Forest and Conservation History.

 

Travel Agent Magazine, Capital Cities, Inc., New York, NY, March 1988-April 1989

  • Associate Editor: responsible for editorial/graphic production; edited, proofread and trafficked copy on twice weekly magazine and special guides

 

SKILLS / EXPERIENCE

 

Leadership /Administration

  • As part of the Duke University Press senior management team, responsible for long-range organizational planning
  • Advised other senior managers on technology trends and Press-wide needs
  • Directed and managed five Information Technology department staff to serve more than 85 employees in two locations
  • Managed the purchase of computer equipment and services with an annual budget of $150K
  • In charge of budgetary estimates for and implementation of Press capital computer purchases
  • Oversaw training and orientation of Duke Press staff in new technologies; approved production of training and procedural manuals; designed and implemented systems to evaluate staff computer competence
  • Partners Against Crime District 2: Co-Chair (through October 2000), duties included hosting and moderating meetings between neighborhoods and the police serving District 2; organizing community events.
  • Old West Durham Neighborhood Association (OWDNA), Durham, NC. 1998-2004. Served as Treasurer in 2002-03, as well as neighborhood watch block captain for 2600 section of Lawndale Avenue
  • Polycystic Ovary Syndrome Support Group (PCOSA), Durham/RTP chapter, NC. 2001-2003. Founder, organizer and facilitator of Durham chapter's monthly meetings; worked closely with nationally-recognized researchers in the field of PCOS

 

Internet Presence Development

Sites developed for the following:

 

Blogging

 

Pam's House Blend, 2004-Present. Political blog.

  • "Best LGBT Blog" in the 2005 Weblog Awards. Featured on CNN's "The Situation Room" (1/30/2006)
  • Semi-finalist, 2004 Koufax Awards, "Deserving of Wider Recognition"
  • National Lesbian and Gay Journalists Association’s Annual Meeting (September 9, 2006), panelist, Advocacy + Personality + Journalism = Blogging.[Post and audio link]
  • Servicemembers Legal Defense Network's 14th Annual National Dinner (May 13, 2006) Pam’s House Blend provided the first-ever live-blogging coverage of this major event, which presented audio, video and commentary features in real time. [Link]
  • John Edwards blogger dinner (September 14, 2006), invited participant. [Link]

 

Publishing

  • Composed electronic pre-press documents; communicated with editors, authors and suppliers; maintained production financial spreadsheets for five Duke University Press journals from manuscript to printed product: American Literature, Duke Mathematical Journal, International Mathematics Research Notices, South Atlantic Quarterly, and Transition
  • Supervised and executed graphic production of Africa News, a biweekly newspaper; assisted in the design of promotional, editorial and fundraising materials
  • Handled composition, coding and uploading of electronic files for Africa News Online, an electronic news service; established accounts with various online services and news bureaus
  • Responsible for database reorganization and office management; handled communications between editorial office and authors, board members and subscribers of The Journal of Forest and Conservation History.

 

Project Management / Organizing

  • Global Business Systems Committee: chaired this Duke University Press body, designated to research, procure and implement a $600K upgrade of Duke University Press’s primary electronic accounting, order and fulfillment database.
  • Bibliographic Database Committee: Press-wide group designated to assess departmental workflows to prepare for the replacement of the current editorial/marketing/production database system
  • Old West Durham Neighborhood Association: coordinated participation of Lawndale Avenue in annual charity event for the donation of food to local homeless shelters

Polycystic Ovary Syndrome Support Group: co-coordinator of March 2003 regional educational conference

  • Publishing, Fine & Simple, Durham, NC. 1990-Present. Consulting business. Computer and internet research.
  • Forest History Society: Indexed and reorganized library collections; executed library research/photo/film requests for the Forest History Society

 

Technology

  • Duke University Press: Programmed the Duke Unified Database: Journals and Books Editorial, Marketing, Production, and Publicity FileMaker databases built into an enterprise system used to track a title from proposal or article to final publication; programmed service calls and computer and software inventory database
  • Responsible for coordination, reprogramming, installation and training on the FileMaker Duke database for the University of Georgia Press, which purchased the system.
  • Primary Macintosh and PC desktop troubleshooter for 100+ workstations at Duke University Press, installing hardware and software, provided desktop support, and software documentation and training
  • Oversaw research and selection of hardware and software options; deployment of server upgrades, intranet and file sharing services
  • Established policies for use and maintenance of Duke Press’s hardware and software systems; developed security protocols and standard operating procedures for information backup and maintenance
  • Africa News Service: Maintained all hardware and software; made purchase recommendations; served as Macintosh/PC network administrator and manager of electronic library and other in-house databases; lead computer trainer of personnel and provider of software documentation

 

 

 

COMPUTER SKILLS

Equally comfortable in Apple and Windows desktop operating environments.

 

Operating Systems

Version

Skill Level

Apple

OS 9

Expert

Apple

OS X

Basic/Intermediate

Windows

95/98/ME/XP

Intermediate

Desktop Support and Troubleshooting

OS 9, Win 98/Me/XP

Extensive

 

 

 

Database/Spreadsheet/WP

 

Skill Level

FileMaker Pro / FMP Server

3.0-5.x (Apple / Windows)

Expert

Microsoft Excel

Latest Apple / Windows

Intermediate/Expert

Microsoft Word

Latest Apple / Windows

Intermediate/Expert

 

 

 

Communications/Internet

Version

Skill Level

Email Client

Eudora, WebMail, Pine

Expert

FTP/Telnet

WS FTP, Fetch

Expert

Internet Browser

Netscape, IE, Opera

Expert

 

 

 

Internet Site Development

Version

Skill Level

Adobe Acrobat

6

Intermediate

Dreamweaver / Fireworks

3.0, MX

Basic / Intermediate

 

 

 

Enterprise Systems

Version

Skill Level

Remedy Help Desk System

 

Intermediate

SAP

R3

Basic / Intermediate

 

 

 

Desktop Publishing

Version

Skill Level

Adobe Acrobat

6

Basic / Intermediate

Adobe PageMaker

6

Basic / Intermediate

Adobe Photoshop

6

Basic

Quark Xpress

4.x

Basic / Intermediate

 

 

EDUCATION

 

Fordham University (The College at Lincoln Center), New York, NY. B.A., Media Studies, 1985.

Senior honors in filmmaking; arts editor for the monthly paper, The Fordham Observer.

 

Stuyvesant High School, New York, NY. Graduated with honors, 1981

 

 

AWARDS AND RECOGNITION